Privacy Policy

This Privacy Policy explains how Matterhorn Marketing LLC ("Matterhorn," "we," "our," or "us") collects, uses, and shares information about you when you visit matterhorn-marketing.com (the "Site") or otherwise interact with our business. We're a small US-based marketing studio and we take a deliberately minimal approach to data.

Who we are

Matterhorn Marketing LLC is a limited liability company organized under the laws of the State of Washington, with its principal place of business at 2516 Cleveland Ave, Everett, WA 98201, United States. You can reach us at support@matterhorn-marketing.com or +1 (425) 870-1817.

Information we collect

• Information you give us when you fill out the contact form, subscribe to our newsletter, or email us — typically your name, company, email address, phone number, and the contents of your message.
• Information collected automatically when you browse the Site, including your IP address, browser type, device type, referring page, the pages you visit, and the time of your visit. This information is collected through standard server logs and, where you have consented, analytics cookies.
• Cookies and similar technologies — see our Cookie Policy for details.

How we use information

• To respond to inquiries and provide the services you request.
• To send our monthly newsletter, if you have subscribed.
• To understand which pages of the Site are useful, and to improve them.
• To detect, prevent, and address technical issues or abuse.
• To comply with applicable laws and legal processes.

Legal bases for processing

Where applicable, we rely on the following legal bases: your consent (for analytics cookies and newsletter subscriptions), the performance of a contract (when you engage us as a client), our legitimate interest in operating and improving our business, and compliance with legal obligations.

How we share information

We do not sell your personal information. We share limited information with a small number of trusted service providers who help us operate the Site and our business, including our website host, email service provider, analytics provider (where you have consented), and accounting platform. These providers are bound by contract to use your information only on our instructions.

We may also disclose information when required by law, court order, or to protect the rights, property, or safety of Matterhorn, our clients, or others.

Data retention

We keep contact-form submissions for up to 24 months, server logs for up to 90 days, and analytics data for up to 14 months. Newsletter subscriber information is kept until you unsubscribe. Client records are retained for as long as required by applicable tax and contract law.

Your rights

Depending on where you live, you may have the right to access, correct, delete, or port the personal information we hold about you, and to object to or restrict certain processing. California residents have specific rights under the CCPA/CPRA, including the right to know and the right to delete. To exercise any of these rights, email support@matterhorn-marketing.com and we will respond within 30 days.

Security

We protect information using industry-standard administrative, technical, and physical safeguards, including encryption in transit (HTTPS), access controls, and regular security reviews. No method of transmission over the internet is 100% secure, however, and we cannot guarantee absolute security.

Children's privacy

The Site is not directed to children under 13, and we do not knowingly collect personal information from children under 13.

Changes to this policy

We may update this Privacy Policy from time to time. When we do, we will post the revised version on this page and update the "Last updated" date above.