MatterhornCatering & Private Chef
FAQ

Frequently asked.

26 answers to questions we hear from couples, corporate planners, and private chef clients.

What areas do you serve?

We serve Dallas, Fort Worth, Plano, Frisco, Irving, Arlington, Garland, Richardson, and most of the DFW metroplex. Travel beyond 30 miles incurs a small fuel and time fee that we'll quote up front.

What's your minimum order?

Our wedding minimum is 24 guests. Drop-off corporate catering starts at 12 guests. Private chef dinners start at 4 guests.

How far in advance should I book?

Weddings: 6–12 months. Corporate events: 3–6 weeks. Private chef: 2–3 weeks. We'll always try to fit a last-minute booking when our calendar allows.

Are you licensed and insured?

Yes — we hold a Texas Food Establishment Permit through Dallas County, our chef team is ServSafe-certified, and we carry $2M in general liability and product liability insurance. Certificates of insurance available on request.

Can you handle dietary restrictions?

Absolutely. Every event includes vegetarian, vegan, gluten-free, and dairy-free options at no extra charge. We also handle nut-free, kosher-style, halal, and most other allergen-driven menus.

Do you provide rentals?

We provide china, glassware, flatware, and linens through our preferred rental partners (Posh Couture, BBJ La Tavola). We pass through the rental cost at no markup.

Do you provide bartending?

Yes. Our bar service includes TABC-licensed bartenders, glassware, ice, mixers, and garnishes. Texas law requires the client to purchase the alcohol; we'll send a shopping list.

How do payments and deposits work?

A 30% deposit secures your date. The balance is due seven days before the event. We accept ACH, check, and credit card (with a 3% processing fee on cards). Net-30 invoicing available for repeat corporate clients.

What's your cancellation policy?

Deposits are refundable up to 60 days before the event. Between 60 and 14 days, the deposit is non-refundable but transferable to a future date within 12 months. Inside 14 days, the full estimate is due.

Do you handle setup and clean-up?

Yes. Our quote includes setup, replenishment during the event, and complete clean-up. Your venue or home will be left as we found it.

Will there be servers on site?

For events of 25 or more guests, yes — we staff one server per 18 guests, plus a service captain. Drop-off-only service is available for smaller orders.

Can you cook in my home?

Yes — that's our Private Chef service. We bring our own equipment if your kitchen is short on burners, and we leave the kitchen cleaner than we found it.

Do you do tastings?

Wedding clients receive a complimentary tasting for the couple. For corporate and social clients, paid tastings are available and the cost is credited back if you book.

What if my guest count changes?

Final guest count is due seven days before the event. Small adjustments after that are fine. Large swings (more than 15%) may affect the per-guest price.

Can you ship a Thanksgiving meal out of state?

We don't ship — Texas BBQ doesn't survive a freight truck. But we'll happily cater a holiday for you in person anywhere in the DFW metroplex.

Do you donate leftovers?

Yes — we partner with the North Texas Food Bank to donate any food that wasn't served and is still safe to redistribute, in line with the Bill Emerson Good Samaritan Food Donation Act.

Is gratuity included?

An 18% service charge is included for events with on-site staff and is distributed to the team. Additional gratuity is appreciated but never expected.

How do I get a quote?

Use the form on our Contact page or call us at +1 (972) 589-2108. We'll respond within one business day with menu drafts and pricing.

Do you offer kid-friendly menus?

Yes — we keep a separate kids' menu (chicken tenders made from scratch, mac & three-cheese, fruit cups, oatmeal cookies). Kids under 5 are complimentary; ages 5–12 are billed at half the per-guest rate.

Can you accommodate guests with celiac disease?

Yes. We maintain a dedicated gluten-free prep area, separate cutting boards, and color-coded utensils. Tell us at booking and we'll send a written allergen handling protocol for your event.

Do you provide tastings for corporate clients?

We offer paid tastings for corporate clients ($150 for up to four people) and credit the full amount back to your first booked event over $2,500.

Are your kitchens inspected?

Our Southerland Avenue commercial kitchen is inspected twice yearly by Dallas County Health & Human Services. Our most recent score is on file and available on request.

Can you provide a vegan-only menu?

Absolutely. Our 'Garden Vegetable Feast' menu is fully vegan and gluten-free, and we can build a custom plant-based program for any event size.

Do you donate unused food?

Yes. We partner with the North Texas Food Bank and the Bonton Farms kitchen to donate any safely-handled food that wasn't served, in line with the Bill Emerson Good Samaritan Food Donation Act.

What happens if it rains at my outdoor event?

We work with you and your planner ahead of time on a rain plan. Our service team is comfortable working under tents, in garages, or moving service indoors at the last minute. We never charge a 'weather fee.'

Can I bring my own dessert (e.g. wedding cake)?

Of course. Many couples bring a wedding cake from a baker they love. We'll cut, plate, and serve it at no additional charge.